ReviewPro is the leading provider of Guest Intelligence solutions to independent hotel brands worldwide. Their suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Survey Solution (GSS), which enable clients to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses. More than 25,000 hotel brands worldwide are currently using ReviewPro’s solutions.
At ReviewPro they provide their clients with the most relevant and insightful information delivered in the most actionable way possible. Downloadable reports, in both excel and PDF, are a vital component in how their clients manage their guest satisfaction, teams, tasks, day-to-day activities, and organizational and management meetings.
A static reporting solution was not an option for ReviewPro, and their challenge was to provide a dynamic reporting solution across their platform that would give their clients the customized information they needed, in the simplest and most efficient way possible. It had to be a scalable solution that they could implement across both existing and new functionality.
After comparing various options, their engineering and product teams selected PDFreactor as the product most suited to their use case. PDFreactor allows their clients to get real-time reports that are completely customizable to their role and informational needs. When their users are in the ReviewPro tool they are able to customize their view of the information on screen, and PDFreactor allows them to then immediately translate this into a printable and sharable PDF report.
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ReviewPro is the leading provider of Guest Intelligence solutions to independent hotel brands worldwide. Their suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Survey Solution (GSS), which enable clients to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses. They provide actionable insight to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.
They offer the industry-standard Global Review Index™ (GRI), an online reputation score, which is used by thousands of hotels worldwide as a benchmark for reputation management efforts, based on review data collected from 175 OTAs and review sites in over 45 languages. More than 25,000 hotel brands worldwide are currently using ReviewPro’s solutions.
Headquartered in Saarbrücken, Germany, RealObjects provides standards-based, cross-platform software solutions for both electronic publishing as well as content authoring.
The company ranks as a pioneering developer of easy-to-use, affordable and quick-to-deploy online HTML editor solutions, which enable content authoring in Web- and Java-based applications. They are a perfect fit for Content Management, Knowledge Management and e-Learning systems.
RealObjects’ W3C standards-based publishing solution PDFreactor is another industry-recognized flagship product, which is used for server-side conversion of HTML and XML to PDF whenever electronic and print output of business content in typeset-quality is required. The latest RealObjects products emerged from Project MARTHA, an integrated application framework that enables enterprise developers to create powerful HTML and XML editing and rendering applications in pure Java.
Founded in May 2000, the privately held and self-funded software company has more than 2500 corporate customers in over 40 countries, ranging from small businesses to Fortune 500 enterprises, educational institutions as well as government and non-profit organizations. A strong network of key business alliances, resellers and OEM partners has been established.
RealObjects, Managing Director
Tel. +49 681 985 790